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Code d'Examen: BCP-221
Nom d'Examen: BlackBerry (supporting BlackBerry Devices/Enterprise version 5.0)
Questions et réponses: 104 Q&As

Code d'Examen: BCP-420
Nom d'Examen: BlackBerry (Maintaining BlackBerry Enterprise Server/Microsoft Exchange)
Questions et réponses: 102 Q&As

Code d'Examen: BCP-521
Nom d'Examen: BlackBerry (Integrating the BlackBerry MVS SIP Gateway Solution)
Questions et réponses: 70 Q&As

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NO.1 A BlackBerry device user activates with an incorrect password. What error message will be displayed
on the BlackBerry device? (Choose one.)
A. Incorrect password. Please try again.
B. An error has occurred. Please contact your system administrator.
C. Invalid email address or password.
D. Error.
E. Invalid login credentials.
Answer: B

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NO.2 Which two of the following processes can determine the current build version of BlackBerry Desktop
Manager that is installed? (Choose two.)
A. Right click the BlackBerry Desktop Manager icon on the desktop and review properties
B. Open BlackBerry Desktop Manager > Help > About Desktop Manager
C. Launch the BlackBerry Desktop Manager application and look at the title bar at the top of the
application
D. Open Control panel > Add / remove programs > Select Desktop Manager and choose lick here for
support info in Windows
E. Look on the BlackBerry Desktop Manager CD
Answer: B,D

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NO.3 A BlackBerry device user notices email messages are being randomly deleted from the BlackBerry
device only days after receiving them. The user is not active on a BlackBerry Enterprise Server and does
not use BlackBerry Desktop Manager to synchronize with the messaging client. What are two possible
reasons the user email messages are being deleted? (Choose two.)
A. The email messages database is corrupt
B. The BlackBerry device user does not have sufficient network coverage
C. The BlackBerry device is in a low memory state
D. The hosted mailbox has reached its storage limit
E. The email messages are being automatically filed and hidden
Answer: A,C

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NO.4 A BlackBerry device user is trying to synchronize personal data and is receiving the following error: No
applications configured for synchronization What might cause this error? (Choose one.)
A. The user MAPI profile is corrupt
B. Other synchronization software on the user computer has caused a conflict
C. The Synchronize application has not been installed in BlackBerry Desktop Manager
D. The user has not run through the configuration steps for the Synchronize application
E. Duplicate items in the user registry have caused a conflict
Answer: D

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NO.5 Which three of the following steps occur during the wireless enterprise activation process? (Choose
three.)
A. Service books are sent to the BlackBerry device from the BlackBerry Enterprise Server
B. The BlackBerry device reboots after it has finished synchronizing all organizer data (PIM) items
C. An encryption key is negotiated between the BlackBerry Enterprise Server and BlackBerry device
D. The BlackBerry Enterprise Server populates the PIN number of the BlackBerry device in the
BlackBerry Administration Service
E. The BlackBerry device must be connected to the user computer to complete the last stage of the
wireless enterprise activation process
Answer: A,C,D

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NO.6 By default, which three of the following options will delete all the user data on a BlackBerry device?
(Choose three.)
A. Enter incorrect password 10 times
B. Use the Wipe command in BlackBerry Device Manager
C. Choose Wipe Handheld from general options in security settings
D. Uninstall any application from the Application Permissions menu
E. Use the application loader tool to install new BlackBerry device software
Answer: A,C,E

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NO.7 Which three of the following steps can be taken to secure a BlackBerry device remotely if it has been
activated on a BlackBerry Enterprise Server? (Choose three.).
A. Reset the password and lock the BlackBerry device
B. Apply a more restrictive IT policy
C. Send a 911 notification to the service provider with the BlackBerry device PIN from the
BlackBerry Enterprise Server
D. Push disabled service books to the BlackBerry device
E. Perform a remote security wipe and disable the BlackBerry device
Answer: A,B,E

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NO.8 Which two files are generated by the BlackBerry Desktop Manager during synchronization with
advanced logging enabled? (Choose two.)
A. Dmtrace.log
B. Jvm.log
C. Tiff.log
D. Pttrace.log
E. Sync.log
Answer: C,D

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Code d'Examen: BCP-421
Nom d'Examen: BlackBerry (Maintaining a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment)
Questions et réponses: 99 Q&As

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NO.1 DRAG DROP
Click the Task button to open this item. Once you have completed this item and have selected Done, you
may click Next to proceed to the next item.
Answer:

NO.2 When performing a wireless enterprise activation, where does the activation email message come from
that is delivered to the user mailbox? (Choose one.)
A. BlackBerryMailStore Service
B. BlackBerry Dispatcher
C. Organizations firewall
D. BlackBerry Infrastructure
E. Wireless service providers network
Answer: D

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NO.3 Which three of the following BlackBerry Enterprise Server components could a system
administrator use to successfully perform a wired enterprise activation? (Choose three.)
A. BlackBerry Desktop Manager
B. BlackBerry Administration Service
C. BlackBerry Configuration Panel
D. BlackBerry Web Desktop Manager
E. BlackBerry OTASL
Answer: A,B,D

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NO.4 Assuming that the BlackBerry Monitoring Service is installed separately on its own server, on which
two locations would the system administrator need to install the SNMP Service in order for the BlackBerry
Monitoring Service to receive SNMP trap data from all the BlackBerry Enterprise Server components?
(Choose two.)
A. The server that hosts the BlackBerry Monitoring Service
B. The server that hosts each remote BlackBerry Enterprise Server component
C. The server that hosts the BlackBerry Enterprise Server
D. The server that host the BlackBerry Monitoring Service and BlackBerry Enterprise Server
E. The server that hosts each remote BlackBerry component and the BlackBerry Monitoring Service
Answer: B,C

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NO.5 Which toolscan a system administrator use to move a BlackBerry device user between two instances
of the BlackBerry Enterprise Server? (Choose two.)
A. BESUserAdminClient
B. BlackBerry Administration Service
C. BlackBerry Server Configuration Panel
D. BlackBerry Web Desktop Manager
E. EAStatus
Answer: A,B

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NO.6 Where would a system administrator configure BlackBerry Alert Service notifications? (Choose one.)
A. BlackBerry Monitoring Service
B. BlackBerry Administration Service
C. BlackBerry Configuration Panel
D. BlackBerry MDS Integration Service Application Console
E. BlackBerry Web Desktop Manager
Answer: B

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NO.7 What credentials are required to perform a wireless enterprise activation of Wi-Fi enabled BlackBerry
devices over a Wi-Fi connection? (Choose one.)
A. Activation server address, e-mail address and password
B. E-mail address and password
C. Activation server address
D. Activation server address and password
E. Activation server address and e-mail address
Answer: A

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NO.8 Which two of the following BlackBerry Enterprise Server versions for IBM Lotus Domino can be
upgraded to version 5.0? (Choose two.)
A. 2.2.7 SP7
B. 4.0 SP5
C. 4.0 SP7
D. 4.1 SP1
E. 4.1 SP2
F. 4.1 SP3
Answer: C,F

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NO.9 Which of the following is the default port number that the BlackBerry Monitoring Service Trap Listener
will bind to? (Choose one.)Which of the following is the default port number that the BlackBerry
Monitoring Service? Trap Listener will bind to? (Choose one.)
A. 152
B. 142
C. 162
D. 125
E. 110
Answer: C

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NO.10 Which three of the following policies are the default application control policies? (Choose three.)
A. Default Optional
B. Standard Required
C. Default Recommended
D. Standard Optional
E. Default Disallowed
F. Standard Disallowed
Answer: B,D,F

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NO.11 DRAG DROP
Click the Task button to open this item. Once you have completed this item and have selected Done, you
may click Next to proceed to the next item.
Answer:

NO.12 Which three of the following steps should a system administrator perform when a BlackBerry device
user reports that address book synchronization between the BlackBerry device and the email application
is not working? (Choose three.)
A. Ensure desktop email application is configured to work with the server copy of the address book
B. Ensure the user is enabled for wireless address book synchronization
C. Ensure the user does not have any IT policies applied that would prevent wireless
synchronization
D. Ensure the user is able to browse using the BlackBerry Browser
E. Ensure the user is able to synchronize calendar appointments wirelessly
Answer: A,B,C

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NO.13 Which three types of authentication methods are available for BlackBerry device users to log in to
BlackBerry Web Desktop Manager? (Choose three.)
A. BlackBerry Administration Service
B. Microsoft SQL Server Authentication
C. Domino Mailbox
D. Active Directory
E. IBM Lotus Notes ID
Answer: A,C,D

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NO.14 A system administrator wants to install BlackBerry Enterprise Server software version 5.0 into an
environment. Which two versions of IBM Lotus Domino are supported for this type of installation?
(Choose two.)
A. 5
B. 6
C. 6.55
D. 7
E. 8
Answer: D,E

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NO.15 Which task must be running on a target IBM Lotus Domino server in order to support IBM Lotus Notes
links? (Choose one.)
A. BlackBerry Enterprise Server
B. BlackBerry Router
C. Adminp
D. Agent Manager
E. HTTP
Answer: E

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NO.16 Which three of the following incomplete enterprise activation states can be tracked using the BlackBerry
Administration Service? (Choose three.)
A. Ongoing
B. Pending
C. Password Set
D. Failed
E. Password Not Set
Answer: A,C,D

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NO.17 At which two levels can organizer data synchronization field mappings be modified? (Choose two.)
A. User level
B. Server level
C. Group level
D. Domain level
Answer: A,D

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NO.18 Which three of the following BlackBerry Enterprise Server components can be installed remotely or
configured to run separately from the original instance of the BlackBerry Enterprise Server? (Choose
three.)
A. BlackBerryRouter Service
B. BlackBerry Policy Service
C. BlackBerry Dispatcher Service
D. BlackBerry Attachment Service
E. BlackBerry Monitoring Service
Answer: A,D,E

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NO.19 Which three of the following are pre-requisites for PGP encryption to be implemented in the BlackBerry
Enterprise Solution? (Choose three.)
A. Set the PGP Universal Server Address IT policy rule in the IT policy that you assign to
BlackBerry device users.
B. Instruct users to install the PGP Support Package for BlackBerry devices on their BlackBerry devices.
C. Instruct users to install the BlackBerry Security Package tool.
D. Instruct users to enroll with PGP when their BlackBerry devices prompt them to.
E. Wirelessly regenerate encryption keys from the BlackBerry device.
Answer: A,B,D

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NO.20 In the BlackBerry Monitoring Service, which three of the following formats can be used to format a
generated report? (Choose three.)
A. .txt
B. .pdf
C. .csv
D. .doc
E. .html
Answer: B,C,E

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Code d'Examen: BCP-340
Nom d'Examen: BlackBerry (Support. BB 10 Devices & BB Device Svc. in Enterprise Envir)
Questions et réponses: 100 Q&As

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NO.1 Which option best describes how to add a user to a BlackBerry Device Service (BDS) domain?
A. Login to BlackBerry Administration Console and click on "create a user" enter the user's full name
in the "Directory Display Name" field and click on "create a user with activation password"
B. Login to BlackBerry Administration Console and click on "create a user", enter the user's full
name in the "Directory Display Name" field and click on "create a user without activation password"
C. Login to BlackBerry Administration Console and click on "create a user" enter the user's email
address in the "Email Address" field and click on "create a user with generating activation password"
D. Login to BlackBerry Administration Console and click on "create a user", enter the user's email
address in the "Email Address" field and click on "create a user without activation password"
Answer: D

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NO.2 When searching for users with a specific software configuration assigned, the following
message is displayed: "The BlackBerry Administration Service cannot find the records you were
looking for. Verify the search criteria you specified and try again." What is the MOST likely cause and
corrective action to take?
A. The search modules threw an exception; log out and try the search again.
B. The search resulted in no matches; make sure search terms are valid and try again if the result
was unexpected.
C. The search was not able to connect to the configuration database to submit the search; verify
connectivity to the database server and try again.
D. The search module did not understand the criteria; make sure search terms are valid and try
again.
Answer: B

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NO.3 What functions are available when a device has been enrolled under the BlackBerry Protect
program?
A. View Location, Play Sound, Display a Message, Lock Device, or Wipe Device
B. View Location, Play Sound, Display a Message, Lock Device, or change BBID password
C. View Location, Play Sound, Display a Message, Rename Device, or Lock Device
D. View Location, Play Sound, Display a Message, Lock Device, or change the device PIN
Answer: A

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NO.4 A device establishes connection against the BlackBerry environment by creating an
A. HTTP connection over Wi-Fi.
B. HTTP connection over Wi-Fi VPN, or IPPP .
C. SSL connection over Wi-Fi.
D. SSL connection over Wi-Fi, VPN, or IPPP .
Answer: D

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NO.5 If users wish to perform a wired activation, which browser(s) is/are supported?
A. Windows Internet Explorer 8.0 and 9.0 (32-bit)
B. Windows Internet Explorer 8.0 and 9.0 (32-bit) or Safari 5 for Mac or later
C. Windows Internet Explorer 8.0 and 9.0 (32-bit) or Mozilla Firefox 10 or later
D. Windows Internet Explorer 8.0 and 9.0 (32-bit) or Google Chrome 12 or later
Answer: A

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NO.6 A new user in the company would like to use BlackBerry Web Desktop Manager to activate
and manage their device. What is the first step?
A. Create a BlackBerry Enabled account for them on the server
B. Set a password for the user
C. Generate an Enterprise Activation password
D. Create a BlackBerry Web Desktop Manager password for the user
Answer: A

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NO.7 The BlackBerry Administration Service does which of the following?
A. Provides a secure connection between the device and the server
B. Maintains a connection with the BlackBerry Infrastructure
C. Communicates commands, IT policies, and profiles to the device
D. Manages the user accounts and devices
Answer: D

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NO.8 A user requests an immediate password to activate a BlackBerry device but the user is not
found in the server by searching Administration Service, What should be done next?
A. Perform a quick user search to find the user
B. Add the user to the Activation Password group
C. Assign the Activation Password Software Configuration to the user
D. Create a BlackBerry enabled user with an activation password
Answer: D

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NO.9 Which three components are used to contact a device?
A. BlackBerry Router, BlackBerry Dispatcher, and BlackBerry Web Desktop Manager
B. BlackBerry Router, BlackBerry Management Web Service, and BlackBerry Web Desktop Manager
C. BlackBerry Dispatcher, BlackBerry Enterprise Management Web Service, and BlackBerry Web
Desktop Manager
D. BlackBerry Dispatcher, BlackBerry Administration Service, and BlackBerry Web Desktop Manager
Answer: C

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NO.10 What administrative tasks can be performed using the BlackBerry Web Desktop Manager
Option?
A. Setup an enterprise activation password, specify a new password and lock a device and assign a
new device to a user account.
B. Setup an enterprise activation password, specify a new password and lock a device, delete all
device data and deactivate a device and assign a new device to a user account.
C. Setup an enterprise activation password, specify a new password and lock a device, delete all
device data and deactivate a device, assign a new device to a user account, send a PIN message to
the administrator.
D. Setup an enterprise activation password and assign a new device to a user account.
Answer: B

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Code d'Examen: BCP-620
Nom d'Examen: BlackBerry (Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment)
Questions et réponses: 118 Q&As

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NO.1 Given the scenario, what is the proper role to assign the head administrator in the New York office?
(Choose one)
A. Enterprise Administrator
B. Security Administrator
C. Monitoring System Administrator
D. Senior Helpdesk Administrator
Answer: B

BlackBerry   BCP-620   BCP-620

NO.2 The company has exceeded its planned growth for BlackBerry device users and expects to have 1400
additional users next year in New York. What can be done to accommodate this growth on the current
New York BlackBerry Enterprise Server? (Choose one.)
A. Upgrade the existing BlackBerry Enterprise Server to a 64 bit operating system
B. Install a standby BlackBerry Enterprise Server
C. Install another BlackBerry Enterprise Server
D. Install a remote MDS-CS service to handle Sales Data requests
Answer: C

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NO.3 Given the scenario that VIP users require access to internal applications daily, you have decided to
configure the BlackBerry MDS Connection Service for high availability. What is the minimum number of
BlackBerry MDS Connection Service instances you need to install? (Choose one.)
A. 1
B. 2
C. 3
D. 4
E. 5
Answer: B

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NO.4 What can be deployed to reduce the financial cost of the BlackBerry solution in each office location
when the BlackBerry device users are traveling around the campus? (Choose one)
A. BlackBerry Web Desktop Manager
B. A WLAN configuration set
C. BlackBerry Desktop Manager
D. A remote BlackBerry Router
Answer: B

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NO.5 Given the scenario, what is the proper role to assign the head administrator in the New York office?
(Choose one)
A. Enterprise Administrator
B. Security Administrator
C. Monitoring System Administrator
D. Senior Helpdesk Administrator
Answer: B

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NO.6 Plazmic Inc. future plan is to open an office in Singapore with approximately 500 BlackBerry device
users at a forecasted rate of 30% growth forPlazmic Inc.? future plan is to open an office in Singapore
with approximately 500 BlackBerry device users at a forecasted rate of 30% growth for the next fiscal year.
It has been decided to install a standalone MDS Connection Service instance in the Singapore location to
ease the load off the BlackBerry Enterprise Server and work-around the slower WAN connection. What
are the recommended software and hardware pre-requisites for this installation? (Choose two.)
A. Windows Server 2003 SP1 or later and minimum of 3 GB of memory
B. Windows XP SP 2 and minimum of 1024 MB of memory
C. Windows XP SP 2 and minimum of 512 MB of memory
D. Windows Server 2003 R2 SP2 (64-bit) and minimum of 1024 MB of memory
E. Windows Server 2003 R2 and minimum of 3 GB of memory
F. Windows Server 2008 (64-bit) and minimum of 1024 MB of memory
Answer: D,F

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NO.7 Nextair Corporation has determined that the hardware running BlackBerry Enterprise Server software
version 4.1.6 will be insufficient to handle version 5.0. They plan to perform a cutover upgrade using a
new SQL database. What is the primary advantage of implementing this strategy? (Choose one)
A. The SQL database can be hosted locally to the BlackBerry Enterprise Server
B. The SQL database can be hosted on two separate Microsoft SQL Servers
C. BlackBerry device users are automatically migrated to BlackBerry Enterprise Server software version
5.0 during the installation
D. In an emergency, it is easier to roll back to the previous version
Answer: D

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NO.8 Management has requested that the ability to activate BlackBerry devices on the BlackBerry Enterprise
Server be restricted to approved BlackBerry device models only. What can be used to accommodate this
request? (Choose one)
A. IT Policy
B. PIN to Model Mapping
C. Enterprise Service Policy
D. Application Control Policy
E. Group Filter
Answer: C

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NO.9 Nextair Corporation has configured push application access to be above the failover threshold but
below the promotion threshold. Which situation will cause a failover? (Choose one)
A. BlackBerry MDS Connection Service is healthy on the secondary BlackBerry Enterprise Server
instance
B. BlackBerry MDS Connection Service is healthy on the primary BlackBerry Enterprise Server instance
C. BlackBerry MDS Connection Service fails on the secondary BlackBerry Enterprise Server instance
D. BlackBerry MDS Connection Service fails on the primary BlackBerry Enterprise Server instance
Answer: D

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NO.10 Given the scenario, which BlackBerry Enterprise Server component should be installed in New York to
allow for management of the BlackBerry solution? (Choose one)
A. BlackBerry Monitoring Service
B. BlackBerry Alert Service
C. BlackBerry Administration Service
D. BlackBerry Policy Service
E. BlackBerry Manager
Answer: C

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NO.11 With secure messaging, Plazmic Inc. has decided to implement the S/MIME support package.
How can the IT department deploy this for all the BlackBerry device users? (Choose one)
A. Use a software configuration to push it to all BlackBerry device users
B. Use the BlackBerry Desktop Manager to upload the S/MIME support package
C. Use the BlackBerry Web Desktop Manager to allow users to install the S/MIME support
package
D. Have the user download it from the S/MIME website on the BlackBerry device
Answer: B

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NO.12 Nextair Corporation. has limited hardware resources available and is planning to perform an in-place
upgrade of BlackBerry Enterprise Server software version 4.1.6 to version 5.0. What are two
disadvantages of this approach? (Choose two)
A. All other locations with 4.1.6 BlackBerry Enterprise Servers must be upgraded immediately
B. It will be more difficult to rollback
C. There is additional cost of another SRP
D. The SQL database must be hosted on two separate BlackBerry Enterprise Servers
E. They will experience more downtime
Answer: B,E

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NO.13 Given the scenario, any new applications developed for the sales application will need to be published
again. Which service should be installed in New York to allow for timely uploads and publishing? (Choose
one)
A. BlackBerry MDS Connection Service
B. BlackBerry MDS Integration Service
C. BlackBerry Collaboration Service
D. BlackBerry Synchronization Service
Answer: B

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NO.14 After completing a successful deployment of BlackBerry devices, the company is adding an additional
51 messaging servers across the four offices, which all support BlackBerry device users. What should
you do to ensure optimal performance while meeting the company businessoffices, which all support
BlackBerry device users. What should you do to ensure optimal performance while meeting the company?
business requirements? (Choose one)
A. Create a BlackBerry Router pool
B. Increase bandwidth to Microsoft SQL Server
C. Add a standby BlackBerry Enterprise Server instance
D. Ensure each messaging server is only being accessed by one BlackBerry Enterprise Server
E. Ensure each BlackBerry Enterprise Server is only connecting to one messaging server
Answer: D

BlackBerry   BCP-620   BCP-620

NO.15 Nextair Corporation plans to keep running BlackBerry Enterprise Server software version 4.1.6 in New
York and install version 5.0 in Toronto. They plan on performing a phased migration between the two sites.
Both BlackBerry Enterprise Server instances will use their own Microsoft SQL Server hosted in their
respective location. What is an advantage of this upgrade? (Choose one)
A. Both BlackBerry Enterprise Server instances can be managed in the same BlackBerry Domain
B. It allows time for testing beforemigrating all BlackBerry device users
C. BlackBerry devices will not require new service books
D. The cost of an additional SRP Identifier is saved
Answer: B

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NO.16 Nextair Corporation plans to keep running BlackBerry Enterprise Server software version 4.1.6 in
Chicago and install version 5.0 in Los Angeles. They plan on performing a phased migration between the
two sites. Both BlackBerry Enterprise Server instances will share an SQL database.
What must be considered for this upgrade? (Choose one)
A. It requires an additional SRP
B. All users on BlackBerry Enterprise Server software version 4.1.6 are disabled until migrated
C. Each BlackBerry Enterprise Server instance will have its own BlackBerry Domain
D. All BlackBerry device users are migrated at the same time
Answer: A

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NO.17 Since the sales application is mission-critical, what can be done to ensure its content is always
delivered to the BlackBerry device users? (Choose one)
A. Configure a secondary pool of BlackBerry MDS Connection Services
B. Configure one primary pool of BlackBerry MDS Connection Services
C. Put the MDS Integration Service Database in a separate server
D. Create a pool of BlackBerry MDS Integration Services
Answer: B

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NO.18 Nextair Corporation has determined the hardware running BlackBerry Enterprise Server software
version 4.1.6 will be insufficient to handle version 5.0. They plan to perform a cutover upgrade using the
existing SQL database. What is an advantage of implementing this strategy? (Choose one)
A. There is no downtime for other BlackBerry Enterprise Server software version 4.1.6 instances sharing
the same SQL database
B. They will save the cost of an additional SRP Identifier
C. There is no need to back up the database prior to upgrade
D. The SQL database must be hosted locally to the BlackBerry Enterprise Server
Answer: B

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NO.19 One thousand BlackBerry 8830 devices have been sent to the employees in the regional offices and
the BlackBerry device users will be issued enterprise activation passwords next week. Management
would like to prevent unneeded wireless data charges. What can be done to ensure this mass enterprise
activation process uses as little wireless data as possible? (Choose one)
A. Set the 'Disable Wireless Activations' IT policy to 'True'
B. Set the 'Disable Wireless Bulk Loads' IT policy to 'True'
C. Set the 'Disable Enterprise Activation Progress' IT policy to 'True'
D. Set theisable Wireline Activations' IT policySet the ?isable Wireline Activations' IT policy to 'True'
Answer: B

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NO.20 Nextair Corporation wants to be able to efficiently manage the BlackBerry solution at all times.
How can this be accomplished if a BlackBerry Enterprise Server is installed in two different cities?
(Choose one)
A. Set up one of the BlackBerry Enterprise Server instances as a standby instance
B. Create a pool of BlackBerry Administration Service instances
C. Enable automatic connections failover
D. Setup BlackBerry MDS Integration Service in a round robin configuration
Answer: B

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Code d'Examen: BCP-710
Nom d'Examen: BlackBerry (Selling the Blackberry Solution for Tech. Sales Professional)
Questions et réponses: 112 Q&As

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NO.1 Which two BlackBerry Enterprise Server components CANNOT be installed on a separate computer?
(Choose two.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. BlackBerry Administration Service
B. BlackBerry Messaging Agent
C. BlackBerry Router Service
D. BlackBerry Dispatcher Service
E. BlackBerry Attachment Service
F. BlackBerry Monitoring Service
Answer: B,D

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NO.2 Why would someone login to the BlackBerry Web Desktop Manager.? (Choose one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. To add their account to the BlackBerry Enterprise Server
B. To synchronize their S/MIME certificate
C. To set an enterprise activation password
D. To modify the BlackBerry Attachment Server settings
E. To modify their wireless PIM sync settings
Answer: C

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NO.3 DRAG DROP
Which five components in the BlackBerry Enterprise Server are part of the attachment process when
requested from an email message on the BlackBerry smartphone?
Answer:

NO.4 Web-based access to BlackBerry Enterprise Server 5.0 is a function of which component? (Choose
one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. BlackBerry Dispatcher Service
B. BlackBerry Router Service
C. BlackBerry Controller Service
D. BlackBerry Administration Service
E. BlackBerry Collaboration Service
F. BlackBerry Mobile Data Service
Answer: D

BlackBerry   certification BCP-710   BCP-710

NO.5 Which three of the following roles are available by default in BlackBerry Enterprise Server 5.0 role
based administration? (Choose three.) To see the Acronym list click the "Exhibit" button found at the
bottom of the screen.
A. Enterprise Administrator
B. Junior Help Desk
C. Senior Help Desk
D. Database Administrator
E. Senior Enterprise Administrator
Answer: A,B,C

BlackBerry   BCP-710   certification BCP-710   BCP-710

NO.6 IT polices are assigned for the BlackBerry Enterprise Server at multiple levels. When there are
overlaps, what level of IT policies take priority? (Choose one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. User
B. Group
C. Server
D. Domain
E. Corporate
Answer: A

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NO.7 DRAG DROP
What is the correct message flow for an email message going from the mailbox to the BlackBerry
smartphone?Place the steps in the correct order by dragging them from the left to the right.
Answer:

NO.8 What is the maximum number of total BlackBerry smartphone users (CAL's) that the BlackBerry
Enterprise Server can handle before it is recommended that a second BlackBerry Enterprise Server
instance be added to the BlackBerry Domain? (Choose one.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. 50
B. 500
C. 1000
D. 2000
E. 2500
Answer: D

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NO.9 Which three email platforms support BlackBerry Collaboration Service? (Choose three.)
To see the Acronym list click the ?Exhibit? button found at the bottom of the screen.
A. BlackBerry Client for use with Microsoft Office Live Communications Server 2005 and Microsoft
Office Communications Server 2007
B. BlackBerry Client for IBM Lotus Sametime
C. BlackBerry Client for Novell GroupWise Messenger
D. BlackBerry Client for Microsoft Sharepoint
Answer: A,B,C

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NO.10 Which three of the following features are new Calendar application enhancements introduced with
BlackBerry Device Software 5.0 and BlackBerry Enterprise Server 5.0? (Choose three.) Tosee the
Acronym list click the "Exhibit" button found at the bottom of the screen.
A. Free/Busy Availability Lookup
B. Forward Calendar Entries
C. Calendar Attachment Support
D. Synchronization of public and private contacts
E. Create a new calendar entry from the BlackBerry device
Answer: B,C,D

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NO.11 Which of the following statements describe the SRP credentials used by the active and standby
instances of the BlackBerry Enterprise Server in a high availability environment? (Choose one.)
Tosee the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. The active and standby instances of the BlackBerry Enterprise Server use a different SRP ID and
authentication key.
B. The active and standby instances of the BlackBerry Enterprise Server use the same SRP ID and
authentication key.
C. The active and standby instances of the BlackBerry Enterprise Server use the same SRP ID but
different authentication keys.
D. The active and standby instances of the BlackBerry Enterprise Server use different SRP IDs but the
same authentication key.
E. The standby instance of the BlackBerry Enterprise Server is automatically assigned an SRP ID or
authentication key.
Answer: B

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NO.12 Which two of the following are valid Wi-Fi security protocols? (Choose two.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. WPA
B. PSK
C. Triple DES
D. AES
E. PGP
Answer: A,B

BlackBerry   BCP-710   certification BCP-710

NO.13 Which new feature of BlackBerry Enterprise Server 5.0 can be utilized to minimize or eliminate
upgrade-related down-time? (Choose one.) To see the Acronym list click the "Exhibit" button found at the
bottom of the screen.
A. BlackBerry Monitoring Service
B. BlackBerry Enterprise Transporter
C. BlackBerry Administration Service
D. BlackBerry Disposition Service
E. High availability
F. Application Pool
Answer: E

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NO.14 Which two of the following are basic functions of the BlackBerry Mobile Data Service? (Choose two.)
To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. Allows organizations to deliver corporate data wirelessly
B. Enables the system administrator to manage BlackBerry smartphone policies
C. Incorporates the push delivery model and advanced security features for application
deployment
D. Allows BlackBerry smartphone users to manage applications installed on their BlackBerry smartphone
through the BlackBerry Desktop Manager
Answer: A,C

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NO.15 The security team is requesting the ability to control what types of BlackBerry smartphones can activate
on the BlackBerry Enterprise Server. Using the Enterprise Service Policy which three restrictions can be
implemented to control which BlackBerry smartphones can use the BlackBerry Enterprise Server?
(Choose three.) To see the Acronym list click the "Exhibit" button found at the bottom of the screen.
A. Model Name
B. ESN Range
C. Manufacturer's Name
D. PIN Range
E. Wi-Fi Equipped
Answer: A,C,D

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Code d'Examen: BCP-222
Nom d'Examen: BlackBerry (Supporting a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment)
Questions et réponses: 104 Q&As

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NO.1 Which of the following default host and ports will a system administrator need to browse to in order to
configure the BlackBerry Monitoring Service? (Choose one.)
A. https://<servername>:8443/webconsole/app
B. https://<servername>/webconsole/app
C. http://<servername>/webconsole/app
D. http://<servername>:8080/webconsole/app
E. https://<servername>:7443/webconsole/app
Answer: A

BlackBerry   BCP-222   BCP-222

NO.2 After a system wide maintenance was completed in an organization, the BlackBerry Enterprise Server
was restarted. After a few minutes it was determined that the BlackBerry Dispatcher
Service was failing to start with the system specific error 5608. The system administrator also confirms
the following:
-The BlackBerry Administration Service console is unable to launch
-The BlackBerry Policy and BlackBerry Synchronization Services do not start
Which of the following would be the most likely cause of the issue? (Choose one.)
A. The SRP connection is down
B. Lost connectivity to the messaging server
C. Lost connectivity to the database server
D. The BlackBerry Enterprise Server disk subsystem has crashed
E. A new operating system patch has been installed on the BlackBerry Enterprise Server
Answer: C

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NO.3 Which port is required to be open on the firewall in order for Wi-Fi data to pass from the
BlackBerry device to the BlackBerry Enterprise Server? (Choose one.)
A. 3101
B. 4101
C. 1433
D. 1533
E. 7433
Answer: B

BlackBerry   BCP-222 examen   BCP-222   BCP-222

NO.4 After initializing the enterprise activation process on the BlackBerry device, the following error is
displayed: An error has occurred. Please contact your system administrator. What is a possible cause for
this? (Choose one.)
A. The user has not been assigned an IT policy
B. The BlackBerry Synchronization Service is not running
C. The BlackBerry device radio has not been turned on
D. The password that was entered is incorrect
E. The user has not been assigned the appropriate role in the BlackBerry Administration Service
Answer: D

BlackBerry   BCP-222   certification BCP-222   BCP-222

NO.5 BlackBerry device users have been calling the support desk all day reporting message delays of 5 to
25 minutes. A request has been made to isolate the issue and identify the source. Which of the
following questions will assist with the process? (Choose three.)
A. Do the affected users span multiple messaging servers?
B. Are PIN messages delayed (sending and/or receiving)?
C. Is each user enabled for email message redirection?
D. Was the corporate firewall recently rebooted?
E. Are the messaging servers working properly and without issues?
Answer: A,B,E

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NO.6 What are the minimum versions for the BlackBerry Enterprise Solution to support Notes Native
Encryption? (Choose one.)
A. BlackBerry Device Software 4.1, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 7.0, and IBM Lotus Domino Server 7.0
B. BlackBerry Device Software 4.0, BlackBerry Enterprise Server 4.0, BlackBerry Desktop
Manager 4.0, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
C. BlackBerry Device Software 4.2, BlackBerry Enterprise Server 5.0, BlackBerry Desktop
Manager 4.2, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
D. BlackBerry Device Software 5.0, BlackBerry Enterprise Server 5.0, BlackBerry Web Desktop 1.0, IBM
Lotus Notes 8.0 and IBM Lotus Domino Server 8.0
E. BlackBerry Device Software 3.6, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 6.5 and IBM Lotus Domino Server 6.5
Answer: A

BlackBerry   BCP-222 examen   BCP-222   BCP-222   BCP-222

NO.7 Which method of enterprise activation uses the BlackBerry Router Service to relay the activation email
to a users email address? (Choose one.)
A. Wi-Fi
B. Bluetooth
C. BlackBerry Desktop Manager
D. BlackBerry Administration Service
E. BlackBerry Web Desktop Manager
Answer: A

BlackBerry   BCP-222 examen   BCP-222   BCP-222

NO.8 Which of the following options is NOT available in the BlackBerry Web Desktop Software? (Choose
one.)
A. Wired synchronization of organizer (PIM) data
B. Application Loader
C. Backup and Restore
D. Setting enterprise activation passwords
E. Configuring email message filters
Answer: A

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NO.9 During the final stage of the wireless enterprise activation the following error is displayed on the
BlackBerry device: IT requires that you connect this handheld to the device manager to continue
activation. What is a possible cause of this? (Choose one.)
A. The BlackBerry device does not have data services enabled
B. The BlackBerry Synchronization Service is not started
C. Wireless backup has been disabled for the user
D. The BlackBerry device is running BlackBerry Device Software prior to 4.0
E. The Disable Wireless Bulk Loads IT policy has been enabled
Answer: E

certification BlackBerry   BCP-222   BCP-222   BCP-222

NO.10 An organization policy has been changed and new security guidelines have been put in place. All
servers that require access to the public Internet must be placed in the DMZ. Which BlackBerry Enterprise
Server component can be place in the DMZ? (Choose one.)
A. BlackBerry Messaging Agent
B. BlackBerry Router Service
C. BlackBerry Dispatcher Service
D. BlackBerry Enterprise Server
E. BlackBerry Collaboration Service
Answer: B

certification BlackBerry   BCP-222   BCP-222 examen   BCP-222

NO.11 The BlackBerry Dispatcher Service communicates with the BlackBerry Collaboration Service, the
BlackBerry MDS Connection Service, the BlackBerry Policy Service and the BlackBerry Synchronization
Service using which of the following ports? (Choose one.)
A. Port 1433
B. This Port is dynamically created upon the BlackBerry Dispatcher Service Startup
C. Port 3200
D. This Port is dynamically created upon the BlackBerry Controller Service Startup
Answer: C

BlackBerry   BCP-222 examen   certification BCP-222   BCP-222 examen   certification BCP-222

NO.12 How can a BlackBerry device user assign themselves their own enterprise activation password?
(Choose one.)
A. Inputtheir own password in the enterprise activation screen on the BlackBerry device
B. Specify an activation password in BlackBerry Desktop Manager
C. Launch BlackBerry Device Manager and specify their own activation password
D. When swapping BlackBerry devices the new BlackBerry device will automatically prompt the user for a
new activation password
E. Login to BlackBerry Web Desktop Manager and specify an activation password
Answer: E

BlackBerry examen   BCP-222 examen   BCP-222 examen   BCP-222 examen   BCP-222

NO.13 How is the initial enterprise activation email message transmitted from the BlackBerry device? (Choose
one.)
A. Encrypted using AES
B. Encrypted using RSA
C. Plain text
D. Encrypted using Triple DES
E. As a hash
Answer: E

BlackBerry   BCP-222   BCP-222   BCP-222

NO.14 .A BlackBerry device user is trying to send an email message but is receiving the following error when
trying to send: Failure at Service. The user is unable to send PIN messages as well. They are able to
make phone calls from the BlackBerry device. No other user on the BlackBerry
Enterprise Server is having this issue. What could a system administrator do to troubleshoot this issue?
(Choose one.)
A. Restart the BlackBerry Controller Service to force a mailboxrescan.
B. Associate the user's PIN number back into the database for the users information.
C. Contact the service provider to ensure the correct data provisioning for the user.
D. Wipe the BlackBerry device and complete and enterprise activation process.
E. Ensure the Send As permission is set in Active Directory for this user.
Answer: C

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NO.15 What component is responsible for the encryption and decryption of data? (Choose one.)
A. BlackBerry Dispatcher Service
B. BlackBerry Administration Service
C. BlackBerry Controller Service
D. BlackBerry Messaging Agent Service
E. BlackBerry Router Service
Answer: A

BlackBerry   certification BCP-222   BCP-222   BCP-222   BCP-222   BCP-222 examen

NO.16 Which of the following are two pieces of information that are required when configuring a remote
component for high availability? (Choose two.)
A. IP addresses
B. Fully Qualified Host Name
C. High Availability Pool Name
D. NetBios Name
E. DNS Alias
Answer: B,C

BlackBerry   BCP-222   BCP-222   BCP-222

NO.17 A BlackBerry device user is trying to login to the local Intranet web site but is not able to
authenticate. What could a system administrator do to assist the user with the authentication? (Choose
one.)
A. Resend the IPPP service books to the user that is experiencing the issue
B. Verify the proxy server information within the Blackberry MDS Connection Service
C. Restart the BlackBerry Administration Service to force resending of service books
D. Activate the user with the BlackBerry MDS Integration Service
E. Add the user's name to theserver.property xml file within the BlackBerry Enterprise Server
Answer: B

BlackBerry   BCP-222   BCP-222   BCP-222

NO.18 During the enterprise activation process the following error is displayed on the BlackBerry device:
IT Policy Rejected What is a possible cause of this error? (Choose one.)
A. The BlackBerry device has been activated on another BlackBerry Enterprise Server
B. The BlackBerry device is listed in the Enterprise Service Policy
C. The user does not have an IT policy assigned
D. The user does not have the appropriate role assigned
E. The BlackBerry Policy Service is not running
Answer: A

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NO.19 Where can you test the network connectivity from the BlackBerry Enterprise Server to the BlackBerry
Infrastructure? (Choose one.)
A. BlackBerry Administration Service
B. BlackBerry Web Desktop Manager
C. BlackBerry Server Configuration Panel
D. MDS Integration Service Administration Console
E. SQL Management Studio
Answer: C

BlackBerry   certification BCP-222   BCP-222   BCP-222

NO.20 The BlackBerry Monitoring Service can send notifications using which of the following methods?
(Choose three.)
A. Phone (VoIP)
B. Email
C. PIN
D. Network Broadcast
E. Instant Messaging
Answer: B,C,D

BlackBerry   certification BCP-222   BCP-222 examen

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Code d'Examen: BCP-521
Nom d'Examen: BlackBerry (Integrating the BlackBerry MVS SIP Gateway Solution)
Questions et réponses: 70 Q&As

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NO.1 During a BlackBerry MVS installation, an MVS administrator is prompted to enter a MVS Data Manager
Hostname or IP Address.
Which IP Address value should this be? (Choose one.)
A. PBX
B. Serverwhere MVS is being installed
C. BlackBerry Enterprise Server
D. BlackBerry Configuration Database server
Answer: B

BlackBerry   BCP-521 examen   BCP-521

NO.2 A European company has integrated its Avaya Communication Manager to the AudioCodes Mediant
Gateway with an E1 interface.
Which E1 signaling protocol is required.? (Choose one.)
A. SIP
B. CAS
C. QSIG
D. 5ESS
Answer: C

BlackBerry   BCP-521 examen   BCP-521   BCP-521 examen   BCP-521 examen

NO.3 DTMF tones are blocked from reaching the SIP Gateway. How will this affect MVS users? (Choose
one.)
A. Calls over the Wi-Fi network will fail
B. Calls over the mobile network will fail
C. BlackBerry MVS Client will show as unregistered
D. DTMF tones will not be recognized on a conference bridge
Answer: B

BlackBerry   certification BCP-521   BCP-521   BCP-521 examen   BCP-521

NO.4 When an external caller calls an MVS user, the MVS user's BlackBerry smartphone fails to ring.
The MVS user is provisioned for BlackBerry device-initiated calling.
What is the likely cause of this failure? (Choose one.)
A. DTMF digits were rejected by the PBX as an invalid number
B. BlackBerry MVS Client did not create the call request
C. BlackBerry MVS Client did not receive the proper ANI number
D. BlackBerry MVS Client did not receive the call request
Answer: D

BlackBerry examen   certification BCP-521   BCP-521 examen

NO.5 A customer with an Avaya PBX infrastructure is interested in purchasing BlackBerry MVS. The
customer needs to deploy BlackBerry MVS using a TDM configuration. The PBX environment includes
the Avaya components listed below.
Avaya S8730 Media Server configured for High Availability
Avaya Communication Manager 5.2
Avaya G650 Media Gateways
Which component does the customer need to facilitate the BlackBerry MVS integration? (Choose one.)
A. Dialogic Media Gateway
B. AudioCodes Mediant Gateway
C. Avaya Aura Session Manager
D. Avaya SIP Enablement Server
Answer: B

BlackBerry   BCP-521   certification BCP-521

NO.6 What is the minimum number of BlackBerry MVS Servers needed to support 14,000 users in a High
Availability environment? (Choose one.)
A. 2
B. 3
C. 4
D. 5
Answer: C

BlackBerry   certification BCP-521   BCP-521   BCP-521   BCP-521

NO.7 If the MVS BlackBerry Enterprise Server Connector is NOT started, what effect will this have on
BlackBerry MVS Services? (Choose one.)
A. Incoming MVS calls will be available
B. Outgoing MVS calls will be available
C. Message Waiting Indicator will be disabled
D. MVS work line will be unregistered
Answer: D

BlackBerry   BCP-521 examen   certification BCP-521

NO.8 An IP-to-IP solution has just been configured. There are two Proxy Sets in the configuration. What two
entities do the Proxy Sets represent? (Choose two.)
A. BlackBerryMVS Server
B. BlackBerryDispatcher
C. Vendor Media Gateway
D. Vendor IP PBX
E. BlackBerry Router
Answer: A,D

BlackBerry   certification BCP-521   BCP-521

NO.9 What is the way to test the Add Participant to a Call feature for an individual MVS user without
impacting existing users if most features are disabled during installation? (Choose one.)
A. Create a new template
B. Create a new Feature Set
C. Create a new Class of Service
D. Create a new Telephony Connector
Answer: C

BlackBerry examen   certification BCP-521   BCP-521   BCP-521   BCP-521   BCP-521 examen

NO.10 A BlackBerry MVS customer needs to provision a group of BlackBerry MVS users so they will be able to
use BlackBerry MVS in a Voice over Wi-Fi only mode.
Which two tasks should the MVS administrator perform to provide the customer with this capability?
(Choose two.)
A. Within the MVS users settings configuration, set When Wi-Fi is unavailable, use Mobile to NO
B. Within the MVS users settings configuration, set Default line for outgoing calls to Voice over Wi-Fi
C. Within the Class of Service configuration, select the VoWi-Fi check box
D. Within the Class of Service configuration, disable User may change the default network for BlackBerry
MVS calls
E. Within the Class of Service configuration, enable User may change the default network for BlackBerry
MVS calls
Answer: A,D

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Code d'Examen: BCP-222
Nom d'Examen: BlackBerry (Supporting a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment)
Questions et réponses: 104 Q&As

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NO.1 During the enterprise activation process the following error is displayed on the BlackBerry device:
IT Policy Rejected What is a possible cause of this error? (Choose one.)
A. The BlackBerry device has been activated on another BlackBerry Enterprise Server
B. The BlackBerry device is listed in the Enterprise Service Policy
C. The user does not have an IT policy assigned
D. The user does not have the appropriate role assigned
E. The BlackBerry Policy Service is not running
Answer: A

BlackBerry examen   certification BCP-222   BCP-222   BCP-222

NO.2 Which of the following are two pieces of information that are required when configuring a remote
component for high availability? (Choose two.)
A. IP addresses
B. Fully Qualified Host Name
C. High Availability Pool Name
D. NetBios Name
E. DNS Alias
Answer: B,C

BlackBerry   BCP-222   BCP-222 examen   BCP-222 examen   BCP-222   BCP-222

NO.3 How is the initial enterprise activation email message transmitted from the BlackBerry device? (Choose
one.)
A. Encrypted using AES
B. Encrypted using RSA
C. Plain text
D. Encrypted using Triple DES
E. As a hash
Answer: E

BlackBerry examen   BCP-222 examen   BCP-222   certification BCP-222

NO.4 Where can you test the network connectivity from the BlackBerry Enterprise Server to the BlackBerry
Infrastructure? (Choose one.)
A. BlackBerry Administration Service
B. BlackBerry Web Desktop Manager
C. BlackBerry Server Configuration Panel
D. MDS Integration Service Administration Console
E. SQL Management Studio
Answer: C

certification BlackBerry   BCP-222 examen   BCP-222   BCP-222

NO.5 Which of the following default host and ports will a system administrator need to browse to in order to
configure the BlackBerry Monitoring Service? (Choose one.)
A. https://<servername>:8443/webconsole/app
B. https://<servername>/webconsole/app
C. http://<servername>/webconsole/app
D. http://<servername>:8080/webconsole/app
E. https://<servername>:7443/webconsole/app
Answer: A

BlackBerry examen   certification BCP-222   BCP-222   BCP-222

NO.6 After a system wide maintenance was completed in an organization, the BlackBerry Enterprise Server
was restarted. After a few minutes it was determined that the BlackBerry Dispatcher
Service was failing to start with the system specific error 5608. The system administrator also confirms
the following:
-The BlackBerry Administration Service console is unable to launch
-The BlackBerry Policy and BlackBerry Synchronization Services do not start
Which of the following would be the most likely cause of the issue? (Choose one.)
A. The SRP connection is down
B. Lost connectivity to the messaging server
C. Lost connectivity to the database server
D. The BlackBerry Enterprise Server disk subsystem has crashed
E. A new operating system patch has been installed on the BlackBerry Enterprise Server
Answer: C

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NO.7 A BlackBerry device user is trying to login to the local Intranet web site but is not able to
authenticate. What could a system administrator do to assist the user with the authentication? (Choose
one.)
A. Resend the IPPP service books to the user that is experiencing the issue
B. Verify the proxy server information within the Blackberry MDS Connection Service
C. Restart the BlackBerry Administration Service to force resending of service books
D. Activate the user with the BlackBerry MDS Integration Service
E. Add the user's name to theserver.property xml file within the BlackBerry Enterprise Server
Answer: B

BlackBerry   BCP-222   certification BCP-222   BCP-222

NO.8 Which of the following options is NOT available in the BlackBerry Web Desktop Software? (Choose
one.)
A. Wired synchronization of organizer (PIM) data
B. Application Loader
C. Backup and Restore
D. Setting enterprise activation passwords
E. Configuring email message filters
Answer: A

certification BlackBerry   BCP-222   BCP-222 examen   certification BCP-222

NO.9 The BlackBerry Monitoring Service can send notifications using which of the following methods?
(Choose three.)
A. Phone (VoIP)
B. Email
C. PIN
D. Network Broadcast
E. Instant Messaging
Answer: B,C,D

BlackBerry   BCP-222   certification BCP-222   BCP-222 examen

NO.10 The BlackBerry Dispatcher Service communicates with the BlackBerry Collaboration Service, the
BlackBerry MDS Connection Service, the BlackBerry Policy Service and the BlackBerry Synchronization
Service using which of the following ports? (Choose one.)
A. Port 1433
B. This Port is dynamically created upon the BlackBerry Dispatcher Service Startup
C. Port 3200
D. This Port is dynamically created upon the BlackBerry Controller Service Startup
Answer: C

BlackBerry   BCP-222   BCP-222 examen   BCP-222

NO.11 .A BlackBerry device user is trying to send an email message but is receiving the following error when
trying to send: Failure at Service. The user is unable to send PIN messages as well. They are able to
make phone calls from the BlackBerry device. No other user on the BlackBerry
Enterprise Server is having this issue. What could a system administrator do to troubleshoot this issue?
(Choose one.)
A. Restart the BlackBerry Controller Service to force a mailboxrescan.
B. Associate the user's PIN number back into the database for the users information.
C. Contact the service provider to ensure the correct data provisioning for the user.
D. Wipe the BlackBerry device and complete and enterprise activation process.
E. Ensure the Send As permission is set in Active Directory for this user.
Answer: C

BlackBerry   BCP-222   BCP-222   certification BCP-222

NO.12 What are the minimum versions for the BlackBerry Enterprise Solution to support Notes Native
Encryption? (Choose one.)
A. BlackBerry Device Software 4.1, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 7.0, and IBM Lotus Domino Server 7.0
B. BlackBerry Device Software 4.0, BlackBerry Enterprise Server 4.0, BlackBerry Desktop
Manager 4.0, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
C. BlackBerry Device Software 4.2, BlackBerry Enterprise Server 5.0, BlackBerry Desktop
Manager 4.2, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
D. BlackBerry Device Software 5.0, BlackBerry Enterprise Server 5.0, BlackBerry Web Desktop 1.0, IBM
Lotus Notes 8.0 and IBM Lotus Domino Server 8.0
E. BlackBerry Device Software 3.6, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 6.5 and IBM Lotus Domino Server 6.5
Answer: A

BlackBerry   BCP-222   BCP-222   BCP-222

NO.13 Which method of enterprise activation uses the BlackBerry Router Service to relay the activation email
to a users email address? (Choose one.)
A. Wi-Fi
B. Bluetooth
C. BlackBerry Desktop Manager
D. BlackBerry Administration Service
E. BlackBerry Web Desktop Manager
Answer: A

certification BlackBerry   BCP-222   BCP-222   BCP-222

NO.14 How can a BlackBerry device user assign themselves their own enterprise activation password?
(Choose one.)
A. Inputtheir own password in the enterprise activation screen on the BlackBerry device
B. Specify an activation password in BlackBerry Desktop Manager
C. Launch BlackBerry Device Manager and specify their own activation password
D. When swapping BlackBerry devices the new BlackBerry device will automatically prompt the user for a
new activation password
E. Login to BlackBerry Web Desktop Manager and specify an activation password
Answer: E

BlackBerry   BCP-222 examen   BCP-222

NO.15 During the final stage of the wireless enterprise activation the following error is displayed on the
BlackBerry device: IT requires that you connect this handheld to the device manager to continue
activation. What is a possible cause of this? (Choose one.)
A. The BlackBerry device does not have data services enabled
B. The BlackBerry Synchronization Service is not started
C. Wireless backup has been disabled for the user
D. The BlackBerry device is running BlackBerry Device Software prior to 4.0
E. The Disable Wireless Bulk Loads IT policy has been enabled
Answer: E

BlackBerry examen   BCP-222   BCP-222   BCP-222

NO.16 After initializing the enterprise activation process on the BlackBerry device, the following error is
displayed: An error has occurred. Please contact your system administrator. What is a possible cause for
this? (Choose one.)
A. The user has not been assigned an IT policy
B. The BlackBerry Synchronization Service is not running
C. The BlackBerry device radio has not been turned on
D. The password that was entered is incorrect
E. The user has not been assigned the appropriate role in the BlackBerry Administration Service
Answer: D

BlackBerry   BCP-222 examen   BCP-222 examen   certification BCP-222   BCP-222 examen

NO.17 An organization policy has been changed and new security guidelines have been put in place. All
servers that require access to the public Internet must be placed in the DMZ. Which BlackBerry Enterprise
Server component can be place in the DMZ? (Choose one.)
A. BlackBerry Messaging Agent
B. BlackBerry Router Service
C. BlackBerry Dispatcher Service
D. BlackBerry Enterprise Server
E. BlackBerry Collaboration Service
Answer: B

certification BlackBerry   BCP-222 examen   BCP-222   BCP-222

NO.18 What component is responsible for the encryption and decryption of data? (Choose one.)
A. BlackBerry Dispatcher Service
B. BlackBerry Administration Service
C. BlackBerry Controller Service
D. BlackBerry Messaging Agent Service
E. BlackBerry Router Service
Answer: A

BlackBerry   certification BCP-222   BCP-222 examen   certification BCP-222   BCP-222

NO.19 BlackBerry device users have been calling the support desk all day reporting message delays of 5 to
25 minutes. A request has been made to isolate the issue and identify the source. Which of the
following questions will assist with the process? (Choose three.)
A. Do the affected users span multiple messaging servers?
B. Are PIN messages delayed (sending and/or receiving)?
C. Is each user enabled for email message redirection?
D. Was the corporate firewall recently rebooted?
E. Are the messaging servers working properly and without issues?
Answer: A,B,E

certification BlackBerry   certification BCP-222   BCP-222 examen   BCP-222 examen

NO.20 Which port is required to be open on the firewall in order for Wi-Fi data to pass from the
BlackBerry device to the BlackBerry Enterprise Server? (Choose one.)
A. 3101
B. 4101
C. 1433
D. 1533
E. 7433
Answer: B

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